Frequently Asked Questions

Everything you need to know about your luxury hair journey.

How long does shipping take for my order?

Standard shipping typically takes 3-5 business days within the US. International orders may take 7-10 business days depending on customs processing.

Can I dye or bleach Luvme Hair products?

Yes, our products are made from 100% human virgin hair. They can be dyed, bleached, and heat-styled just like your natural hair, though we recommend professional assistance for best results.

What is your return and exchange policy?

We offer a 30-day return policy for items in their original, unused condition with the lace uncut. Please contact our support team to initiate a return or exchange.

How do I choose the right wig cap size?

Most of our wigs come in a standard medium size with adjustable straps. We also offer specific 'Glueless' and 'Ready-to-Go' options designed to fit various head shapes comfortably.

What payment methods do you accept?

We accept all major credit cards, PayPal, and flexible buy-now-pay-later options including Afterpay and Klarna.

How do I maintain my human hair wig to ensure it lasts?

We recommend washing with sulfate-free shampoo, deep conditioning once a week, and using a heat protectant spray before styling to maximize the lifespan of your hair.