Returns & Exchanges
At Luvme Hair, we want you to be completely satisfied with your purchase, which is why we offer a 30-day hassle-free return policy on all unworn products in their original condition. Whether you need a different style or a full refund, our dedicated team is here to ensure your beauty experience remains seamless.
Return Process
- 1.Initiate Your Request
Log into your Luvme Hair account and visit the 'My Orders' section to select the items you wish to return and receive a Return Authorization number.
- 2.Prepare the Package
Place the wig or hair extensions in their original packaging, ensuring all lace is uncut and all free gifts or accessories are included to qualify for a full refund.
- 3.Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.
- 4.Quality Inspection & Refund
Once our warehouse receives and inspects your return for quality assurance, we will process your refund or exchange within 3-5 business days to your original payment method.